New build snagging survey from £349
Independent, RPSA-accredited snagging inspections from Alexanderstock — drone and thermal imaging included, and a full PDF report your builder can’t ignore within 48 hours. Catch every defect before your NHBC liability window closes.
Drone & thermal imaging included as standard on every package
Prefer to browse? Check your warranty or view pricing.
RPSA Accredited· Fully Insured· 48h report- £3–8k
- Avg. defects found per home
- 48h
- Report turnaround
- UK
- Nationwide cover
Fixed prices from £349: drone & thermal imaging included as standard
RPSA AccreditedHow it works
Three simple steps to a flawless home
From first enquiry to NHBC/NHQB-aligned report in days, not weeks.
- 01
Get a Quote
Send us your property details, postcode and preferred date. We'll come back fast with a fixed quote.
- 02
We Inspect
On-site visual inspection plus drone roof survey and thermal imaging as standard — documenting every defect inside and out.
- 03
NHBC/NHQB-Aligned Report
Receive your comprehensive PDF report within 48 hours, written in line with NHBC and NHQB guideline timeframes — ready to send to your builder.
Fixed Pricing
One fixed price. No surprises.
What you see is what you pay. UK nationwide service, fully insured, RPSA accredited.
Every package includes a drone roof survey & thermal imaging.
Worth £150+ elsewhere. No upgrades, no extras, no travel charges.
Drone & thermal included as standard
- Full internal & external inspection
- Drone roof survey
- Thermal imaging scan
- Roof void & loft check
- High-resolution photo evidence
- NHBC/NHQB-aligned PDF report within 48 hours
Drone & thermal included as standard
- Full internal & external inspection
- Drone roof survey
- Thermal imaging scan
- Roof void & loft check
- High-resolution photo evidence
- NHBC/NHQB-aligned PDF report within 48 hours
Drone & thermal included as standard
- Full internal & external inspection
- Drone roof survey
- Thermal imaging scan
- Roof void & loft check
- High-resolution photo evidence
- NHBC/NHQB-aligned PDF report within 48 hours
Drone & thermal included as standard
- Full internal & external inspection
- Drone roof survey
- Thermal imaging scan
- Roof void & loft check
- High-resolution photo evidence
- NHBC/NHQB-aligned PDF report within 48 hours
Our inspections typically uncover £3,000–£8,000 of defects — many pay for themselves 10× over on the very first snag your builder rectifies.
Don't lose the right to have your new-build defects fixed
Your home is protected by the NHBC Buildmark warranty and the New Homes Quality Board (NHQB) code — but only if you act inside the right window. A professional report from Alexander Stock Professional Snagging gives your builder no room to dismiss your concerns.
- Day 1 – 7 Days
Handover Snagging List
Report cosmetic and visible defects to your builder as soon as possible after legal completion. A professional snagging inspection within the first week gives you the strongest position.
- First 2 Years
Builder Defects Period
Under the NHBC Buildmark and the New Homes Quality Code (NHQB), your developer is responsible for fixing defects in workmanship and materials. Report issues in writing as they arise.
- Years 3 – 10
Structural Warranty
NHBC Buildmark (and equivalent warranties) cover major structural damage and certain serious defects for up to 10 years from completion. Claims go directly to the warranty provider.
Recommended window for your first snag inspection after handover
Builder is liable for defects under NHBC & NHQB codes
Structural warranty cover from your new-build warranty provider
You should never be charged for defects reported within these windows
Check what your warranty still covers in 30 seconds
Tell us your completion date and our free Warranty Checker shows exactly which rights you can still enforce — and the deadlines you can't afford to miss.
How to report issues correctly
- Put every defect in writing — email, never phone.
- Photograph and date every issue the moment you spot it.
- Submit a single, professional snagging report — builders act faster on independent evidence.
- Keep all correspondence for the full 10-year warranty period.
If the builder pushes back
- Back your claim with an independent Alexander Stock RPSA-accredited report — hard to dismiss, easy to escalate.
- Escalate to the developer's customer care team in writing.
- Raise a complaint with the New Homes Ombudsman under the NHQB code.
- Within 2 years use NHBC Resolution; up to year 10 claim directly on your structural warranty.
Guidance based on NHBC Buildmark and the New Homes Quality Board Code of Practice. Always check the specific terms of your warranty policy.
Trusted by UK homeowners
Real, unedited reviews pulled live from our Google Business Profile.
"Gareth was excellent, very thorough and great communication from start to finish. His report explained everything perfectly. 100% recommend to others needing a snagging service!"
Kris Ali
3 weeks ago
"Gareth carried out a full internal and external snagging inspection on my new build in March 2026, including a drone roof survey, thermal imaging scan, and a detailed report with photo evidence, delivered within 48 hours. His attention to detail and knowledge were excellent. He identified several issues that I would never have spotted myself, including some that would have become very costly if they hadn’t been identified and rectified by the builder. The report was easy to understand and made it straightforward to raise every issue with the developer. Even after the inspection, Gareth has been on hand to answer questions and offer advice, which has been really appreciated. Thanks very much, Gareth. 5★ service."
Daniel Myatt
3 weeks ago
"Excellent service from Alexanderstock Professional Snagging. Gareth was very professional, thorough and clearly experienced. He inspected the property carefully and identified a number of issues that I would never have noticed myself, including some important defects that needed attention. The report was very detailed, well presented and easy to understand, with clear photos and explanations for each issue. Communication was also excellent throughout the whole process. Very happy with the service and definitely worth having a professional snagging inspection done on a new-build property. Highly recommended."
Jason Lee
in the last week
"As a 23 year-old lad buying my first house especially with the daunting horror stories of new builds. Gareth was above and beyond talked me through my snags and how to be rectified. Excellent service"
Liam Mitchell
3 weeks ago
"Gareth was a lovely guy who clearly knew his stuff! He was very thorough with his inspection, which gave us great confidence with going back to our developer with any snags. Would 100% recommend!"
Jenna Shore
3 weeks ago
Accredited by
RPSA
Residential Property Surveyors Assoc.
Cover
Fully Insured
Professional indemnity & public liability
Reporting
NHBC & NHQB
Aligned with warranty timeframes
Check your new-build warranty in seconds
Tell us when your home completed and what the issue is. We'll show you whether it's likely covered by NHBC Buildmark or the NHQB Code — and what to do next.
Indicative guidance based on NHBC Buildmark and the NHQB Consumer Code. Always check the specific terms of your warranty policy.
Quick calculators for your project
Handy estimators to help you plan flooring and decorating jobs. For complex jobs, always confirm with your supplier.
Estimated
- Floor area
- — m²
- With wastage
- — m²
- Packs to order
- —
Estimates only. Allow extra for complex room shapes, herringbone or diagonal lays.